How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
1. Any item that is not a defect is not eligible for a refund. You can exchange the item for another of the same amount.
2. In case of a defect, please email [email protected] with images of the piece and our Refunds and Returns Dept will decide if it is eligible for a refund or if it eligible for exchange.
3. Once confirmed, we will assign you a tracking #.
4. Mail your returned item to: Khyatiworks Returns Department Tracking # 123, D501 Alpine Eco Apts, Doddanakundi, Bangalore, Karnataka 560037
5. On receipt of the item, in case of a REFUND, the amount will be refunded to you via NEFT within 7 working days.
6. In case of an exchange, on receipt of the item back (provided it is unused and not damaged) we will send you the exchange item.
7. Include in your package a signed letter stating the reason for your return and the original receipt.
Merchandise that has been worn, used, or opened/altered will not be accepted for return or exchange.Restocking Fee
You are not be subject to a restocking fee in case of an exchange, but you still will have to pay return shipping.
Any orders placed can be cancelled within 48 hours of placing the order after which you cannot cancel your purchase. Any orders canceled will be refunded with the full amount within 5 working days.